The email works fine for incoming, so we know it’s not an issue with our server. This definitely seems to be a Windows 10 glitch. When sending emails out, we need to use webmail because the Windows 10 mail app is not functioning correctly. I always click on Fix Account and re-enter my password, but it doesn’t change the Outbox issue. I’m wondering if it might be a Port issue. But if that’s the case, how do I change the Port in the account setup? T0 adjust the ports used in the Mail app, you can do the following.

For additional information on using advanced account setup options see the article: Set up email in Mail for Windows There may be other factors that’s blocking you from sending an email. For us to isolate this issue further, we suggest that you update your Windows 10 Mail app.

Check out Update Mail and Calendar for Windows 10 for the steps. By the way, have you tried to open your email account directly on the browser? Were you able to send an email? If you haven’t, then we suggest that you try it and verify if it works. Thanks for responding so quickly. Funny me, I tried to respond to you email. Any way, since I had followed one of the earlier instructions yesterday, the store informed me that there were no updates because of the download yesterday.

Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

Thank you! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi, For us to resolve your issue, kindly provide the following information below: Are you able to receive emails properly?

Is there any error message showing when you try to send those emails? If yes, kindly provide it for us. On which platform are you trying to send those emails?

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. I am using Windows 10, webmail account gmx. Aldrene Mas Moderator. Kind regards. In reply to Aldrene Mas’s post on January 13, Outlook works on two-way synchronization.

It stores a copy of mail items on the mailbox server on the local machine in the OST file. The changes made in Outlook are stored in the OST file and synchronized frequently with the mailbox server and vice-versa. However, Outlook cannot update the mail items to or from the mailbox server when synchronization fails. In such cases, users can neither send nor receive emails, leading to Outlook being stuck at updating the Inbox and Outbox folders issue.

In this article, you will learn why Outlook is stuck while updating the Inbox and Outbox folders and how to troubleshoot and fix the problem. Some common reasons are as follows:.

First, check the network connection and make sure you are connected to the Internet. Also, verify that the server is available and the profile is active. For this, you can log in to your Office account via the web. If you can log in and access your emails successfully, it indicates there is an issue with your Outlook client.

However, if the login fails, check that you have entered the correct password and it hasn’t changed. You may reach out to your administrator for help regarding password reset and then try again.

Once the system is connected to the Internet and the server is available, follow the next solutions to troubleshoot and fix the problem.

Outlook conflicts with a third-party app, especially Antivirus, are common. If the Antivirus isn’t Outlook friendly, you may experience certain issues while using Outlook. An outdated mail folder is one such issue. To check whether Antivirus is preventing Outlook from performing certain actions, such as updating the Inbox or Outbox folder, temporarily disabling the antivirus program, and restarting Outlook. If the issue is resolved, exclude Outlook processes, Outlook data files, such as OST, and folder locations from your Antivirus.

You should also check your email credentials and account settings. Incorrect settings may prevent Outlook from synchronizing the Inbox or Outbox folders. To do so, follow these steps:. Some users, who encountered the Outlook synchronization problem where Outlook could not update the Inbox or Outbox folder, resolved the issue by disabling the IPv6 on their Windows PC. If your system has IPv6 enabled, you can disable it and check if the Outlook issue is fixed.

The steps are as follows:. Toggling Cached Exchange Mode may also resolve the issue if caused by some temporary connectivity problem from the client or server-side. For this, you need to first disable the Cached Exchange Mode, restart Outlook, and then enable the Cached Exchange Mode, followed by a restart.

The Inbox and Outbox folders should be updated now. After that, you can switch back to Cached Exchange Mode and then check if the issue is resolved.

You may try repairing the Microsoft Office to fix underlying issues with the Outlook client. You can create a new profile and sign in to your Office account to fix the problem. Use the profile for a week to ensure the problem is resolved. If the issue doesn’t arise with the new profile, you can remove the old profile and keep using the new one for your email communications. Note: If you find some mail items missing from your new profile, move them to your new profile from the old one.

Once all emails are moved, you may remove the old profile, which will also remove the OST file associated with that profile.

How to Fix Emails Stuck in Outbox of Microsoft Outlook.How to Fix – “Outlook Stuck at Updating Inbox and Outbox”?

 
Fix 1 – Try resending the messages · Fix 2 – Delete stuck messages in Work Offline mode · Fix 3 – Select Send immediately when connected option. As always, when troubleshooting an issue on your computer, you should start by restarting your system. Especially if you haven’t shut down your. Use a different email client.

Solved: How to Fix Your Outlook Outbox Not Sending Messages?

 
Aug 03,  · Right-click the Windows Mail folder, and then click Rename. Add old to the end of the folder name so that the folder is now named Windows Mailold. Step 2: Create a new Windows Mail folder and copy the contents from the previous folder. Start Windows Mail so that it can automatically create the new Windows Mail folder, and then exit Windows Mail. Apr 07,  · To send an email that is stuck in your Outbox, make sure you have a stable internet connection. You can refresh the app or website and then try to send the emails from the Outbox. Moreover, make sure the file attachments in your email in within the size limit of 25 GB. FIX: Outlook emails are stuck in outbox – replace.me